Frequently Asked Questions

How long does shipping take?

Orders typically arrive within 5–10 business days, depending on your location. You'll receive a tracking number via email as soon as your order ships.

How do I use this product?

Full usage instructions are included with your order. For best results, we recommend using the product consistently as part of your daily routine.

Is this product safe to use?

Our products are made with carefully selected ingredients. As with any new product, we recommend doing a patch test and consulting a doctor if you have any pre-existing conditions or concerns.

When will I start seeing results?

Everyone's experience is different. Many customers report noticing changes after consistent use over several weeks, but results can vary from person to person.

Do you ship internationally?

Yes, we currently ship to a number of countries. Shipping times and costs will vary depending on your location and will be calculated at checkout.

What payment methods do you accept?

We accept all major credit and debit cards, as well as [PayPal / Shop Pay / Apple Pay — edit to match what you actually offer].

How can I track my order?

Once your order ships, you'll receive a order number and a tracking number.

Is my payment information secure?

Absolutely. All transactions are processed through secure, encrypted payment gateways to keep your information safe.

Can I use this product with other hair care products?

Yes, in most cases it can be incorporated into your existing routine. If you have specific concerns, feel free to reach out to our support team.

Do I need to be a certain age to use this product?

This product is intended for adult use. We recommend consulting a healthcare professional if you're under 18 or have any medical concerns.